Privacy & Cookie Policy 

Ownership & Acceptance

Infacart is owned and operated by Infacart Solutions . By using the Infacart website and services, you accept the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the website or services.

We are committed to protecting and respecting your privacy. This policy, together with our website Terms & Conditions, explains how we collect, use, disclose and protect your personal data. Please read this document carefully.

If we update this Privacy Policy, we will post the revised policy on this page with immediate effect and may place notices on other pages of the website. Continued use of the website after such updates constitutes acceptance of the revised policy. If you have doubts or questions about this policy, please contact our Data Protection team at in**@******rt.com.

We are the sole owner of the data collected on the website. We will not sell, rent, or share personally identifiable information with third parties except as described in this policy.

INFORMATION WE MAY COLLECT

We may collect and process the following categories of data:

Contact information

  • Name, email address, postal address, phone number that you provide when registering, subscribing to newsletters, contacting support, or participating in promotions.

Relationship and preference information

  • Preferences you state, newsletter subscription choices, saved preferences, interests used to personalize communications.

Transactional and interaction data

  • Records of correspondence, support tickets, purchases (if applicable), and details of offers or coupons you use.

Technical & analytics data

  • IP address, browser type and version, operating system, device identifiers, pages visited, referral source, search terms, and other usage data collected via web logs and analytics tools.

User-contributed content

  • Reviews, comments, ratings, or any content you voluntarily post on the site.

You may be asked to provide information for surveys or research; participation is voluntary.

COOKIE POLICY

What are cookies?

Like most professional websites, Infacart uses cookies — small files stored on your device — to improve functionality, personalize your experience, and analyze usage.

How do we use cookies?

We use cookies and similar technologies for purposes including:

  • Personalizing your experience on our website;

  • Understanding how you interact with the site to improve functionality;

  • Serving relevant advertising; and

  • Measuring and analyzing website traffic and usage patterns.

We use both first-party cookies (necessary for site functionality) and third-party cookies (for analytics and advertising). Common third parties include providers such as Google Analytics and advertising partners.

IP addresses & cookies

We log visits to our site including IP address, location data, traffic data and resources accessed. We may use this information for system administration, diagnostics, security, and aggregated reporting to business partners.

Cookies may store preferences and help recognize you on return visits. Advertisers or other third parties may place cookies on your device when you visit our site; those cookies help them provide targeted ads based on web browsing behavior. Infacart does not control third-party cookies — please review third-party policies for details.

Managing cookies

You can manage or disable cookies via your browser settings (accept, reject or delete cookies). Note that disabling cookies may affect the site’s functionality. You can also opt out of certain analytics and ad cookies using available third-party tools (for example, Google’s opt-out browser add-on and Google Ad Settings).

By using the website, you consent to our use of cookies as described in this policy.

GDPR & DATA PROTECTION (EU/EEA CONSIDERATIONS)

Introduction
We take personal data protection seriously. This section explains our commitments under applicable data protection rules (including GDPR where relevant).

Data collected
We collect personal data necessary for providing services. We normally do not process “special categories” of personal data (e.g., race, political opinions, health data). If in rare cases we must process such data, we will rely on appropriate legal bases (e.g., explicit consent, legal obligations, detection/prevention of crime, or establishment/exercise/defense of legal claims).

Lawful bases for processing
We process personal data on lawful bases including:

  • Performance of a contract (e.g., to provide services or customer support);

  • Compliance with legal obligations;

  • Legitimate interests (e.g., improving services, fraud prevention, marketing where appropriate); and

  • Consent (where required).

Your rights
Where applicable, you have rights including access, correction, deletion, restriction, objection, data portability, and the right to withdraw consent. To exercise your rights, contact our DPO at in**@******rt.com.

We will respond to valid requests within applicable legal timeframes.

DIRECT MAILING & NEWSLETTERS

You may subscribe to our newsletter via sign-up forms on the site. By providing your email address, you consent to receive marketing emails about coupons, offers, product updates, and relevant partner promotions.

To unsubscribe, click the “unsubscribe” link in any promotional email or contact info@infacart.com. For gift card inquiries (if applicable), contact info@infacart.com.

STORING YOUR PERSONAL DATA

Information you provide is stored on our secure servers. You are responsible for keeping account passwords confidential. We recommend using secure, trusted authentication methods. We use administrative, technical and physical safeguards to protect data and minimize unauthorized access.

We may retain archived copies of information for records and audit purposes, as required by law or business needs.

UPDATING / REMOVING PERSONAL INFORMATION

If you need to update or delete personal data you provided, please contact us at in**@******rt.com. We will correct, update, or remove data where appropriate and as permitted by law.

Please note that some data may be retained to comply with legal obligations or for legitimate business purposes (e.g., fraud prevention, recordkeeping).

USE OF PERSONAL INFORMATION

We use personal information to:

  • Provide and personalize the services you request;

  • Improve our website and services;

  • Communicate with you (including service notices and updates);

  • Fulfill contractual obligations; and

  • Comply with legal and regulatory requirements.

We do not sell your personal information to third parties for marketing purposes. We may share aggregated, non-identifying data with partners.

BUZZ ME NOTIFICATION PROTOCOL (PUSH NOTIFICATIONS)

We offer an optional push-notification feature for users who subscribe. This feature:

  • Does not require your email address to subscribe;

  • Does not request social media login information;

  • Does not access personal information stored in your browser beyond what is required for the subscription; and

  • Will not display deals or coupons unless you have allowed notifications.

We do not disclose personally identifiable user information to advertisers, though we may share aggregated, non-identifying audience data.

THIRD-PARTY LINKS & ADVERTISERS

Our site may contain links to third-party websites. Infacart is not responsible for the content, policies, or privacy practices of those sites. Please review the privacy policies of any third-party site you visit.

Third-party advertisers may collect information about your visits to this and other websites to provide tailored advertisements. Infacart does not control the data collection practices of third parties.

SECURITY & LIABILITY

We implement commercially reasonable security measures but cannot guarantee absolute security. Infacart is not liable for unauthorized access to or alteration of your data except as required under applicable law.

CONTACT & DPO

If you have questions or complaints about this Privacy Policy or our data practices, contact:

Data Protection Officer (DPO)
pr*****@******rt.com

General contact
in**@******rt.com
Website: https://www.infacart.com

CHANGES TO THIS POLICY

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website. Continued use after changes implies acceptance.